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Privacy Policy

Effective: 21 November 2025
The Learning Pro Academy

The Learning Pro Academy (“we”, “our”, “us”), operated by Cath Ellis, is committed to protecting your privacy and managing your personal information in accordance with Australian privacy laws, including the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website or use our services.

 

1. Information We Collect

We may collect personal information when you:

  • Subscribe to our newsletter

  • Purchase a course, product, or service

  • Create an account

  • Contact us

  • Participate in our community or programs

The information we collect may include:

  • Name

  • Email address

  • Billing information (processed securely — see Section 3)

  • Any details you voluntarily submit through forms or communication

We may also automatically collect basic usage data through cookies and analytics tools, such as:

  • IP address

  • Browser type

  • Pages viewed

  • Time spent on pages

This information helps us understand how our website is used and improve our services.

 

2. How We Use Your Information

We use your personal information to:

  • Provide the products, services, and content you request

  • Manage your account and purchases

  • Communicate updates, resources, and relevant information

  • Improve our website, offerings, and user experience

  • Respond to enquiries

We do not sell or rent your personal information.
We only share information with trusted third-party providers where necessary to operate our services.

Your information may be disclosed:

  • To service providers such as Kajabi (our website and course platform) and Kajabi Payments (our payment processor)

  • When required to comply with the law

 

3. Payment Information (Kajabi Payments)

All purchases made through our website are processed securely using Kajabi Payments, powered by Stripe.

We do not store or have access to your full credit card number or sensitive payment information.

Kajabi Payments and Stripe use industry-standard encryption and security measures to process and protect payment data.

We may receive limited details such as:

  • Confirmation of payment

  • The last four digits of your card

  • Billing name and email

This information is used only for order records and customer support.

By making a purchase, you consent to the processing of your payment information by Kajabi Payments and Stripe in accordance with their privacy policies.

 

4. How We Store and Protect Your Data

Your personal information is securely stored within the Kajabi platform, which uses modern security protocols and encryption.

Some information may be stored or processed outside Australia (including in the United States). By using our services, you consent to this overseas data transfer.

We take reasonable steps to protect your information from:

  • Unauthorised access

  • Loss or misuse

  • Modification or disclosure

We retain personal information only for as long as needed to provide our services or meet legal requirements.

 

5. Your Rights and Choices

You have the right to:

  • Unsubscribe from marketing emails at any time

  • Access the personal information we hold about you

  • Update or correct your details through your account dashboard

  • Request deletion of your information from our system

To exercise any of these rights, please contact us at:
https://www.thelearningpro.academy/contact

We will respond within a reasonable timeframe.

 

6. Cookies and Analytics

Our website uses cookies and similar technologies to:

  • Improve site performance

  • Personalise your experience

  • Understand how visitors interact with the site

You may disable cookies through your browser settings, but some features of the site may not function as intended.

 

7. Third-Party Services

We rely on trusted providers to deliver our services, including:

  • Kajabi – website hosting, course delivery, email marketing

  • Kajabi Payments (powered by Stripe) – secure payment processing

These providers maintain their own privacy policies and security measures:

We are not responsible for the privacy practices of third-party websites linked from our site.

 

8. Children’s Privacy

Our services are not directed to children, and we do not knowingly collect personal information from individuals under 16 years of age.

 

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your information is managed, please contact us at:

https://www.thelearningpro.academy/contact

We are committed to responding promptly and professionally to all enquiries.